Privacy Policy

1. Who We Are

HerBalance is a women’s wellness brand dedicated to supporting perimenopausal women with evidence-based tools, guides, and community support. Our website, getherbalance.com, offers free and paid digital wellness resources, such as the 7-Day Hormone Reset and 21-Day Rebalance program.

2. What Information We Collect

We collect information when you:

• Sign up for our programs or newsletter
  (Name, email address, age range, wellness interests)
• Make a purchase
  (Billing information, order history, location)
• Use our website
  (Device data, IP address, browsing behavior via cookies)
• Engage with us
  (Surveys, feedback forms, or contact submissions)

All programs are delivered digitally and are for personal, non-commercial use only.

3. How We Use Your Information

We use your information to:

• Deliver the programs you've signed up for (PDFs, emails, affirmations)
• Send personalized wellness content and updates
• Process payments and provide customer support
• Improve our website, offers, and user experience
• Run promotional ads (including retargeting through Meta & Google)
• Invite you to community spaces like our Inner Circle on Skool

We will never sell or rent your personal information to third parties.

4. How We Protect Your Data

Your privacy is important to us. We take strong measures to keep your data safe, including:

• SSL encryption on all data transfers
• Secure third-party payment processing (e.g., Stripe, Gumroad)
• Routine audits of tech tools and email platforms (like ConvertKit)

5. Cookies & Tracking

We use cookies and similar technologies to:

• Analyze traffic and user behavior
• Remember preferences for faster access
• Improve ad targeting and performance

You can adjust cookie settings through your browser at any time.

6. Email Communication

When you opt in to our 7-Day Hormone Reset or other offers, you’ll receive email content that includes:

• Daily tips and downloads
• Community invites and updates
• Product offers and wellness insights

You can unsubscribe at any time via the link at the bottom of any email. We respect your inbox.

7. Third-Party Services

We use trusted tools and platforms to operate efficiently. These may include:

• Email provider: ConvertKit
• Payment gateways: Stripe, Gumroad
• Product offers and wellness insights
• Analytics: Google Analytics, Meta Pixel
• Community: Skool

These services comply with data privacy standards like GDPR and CCPA where applicable.

8. Children's Privacy

This website is not intended for children under the age of 18. We do not knowingly collect data from minors.

9. Your Rights

We use trusted tools and platforms to operate efficiently. These may include:

• Email provider: ConvertKit
• Payment gateways: Stripe, Gumroad
• Product offers and wellness insights
• Analytics: Google Analytics, Meta Pixel
• Community: Skool

To request any of the above, contact us at [email protected].

10. Changes to This Policy

We may update this policy from time to time. When we do, we’ll revise the “Effective Date” at the top. Please check back periodically.

Have Questions?

We’re here to help. Reach out to us anytime at[email protected]